Mobile / Sports
Your account data, Nagad and Bank Transfer records, and browsing activity are handled under a clear set of rules — explained here so you know exactly what we collect, why we hold it, and how you can request changes. Access to this platform depends on your local law and eligible regions.
When you open an account on okvlk, we collect the information needed to run your wallet, verify your identity and keep your payment history accurate.
We collect only what we need to run your account, process your payments and keep the lobby working on your phone. Each category below maps to a real function inside your account — nothing is held without a stated purpose.
Your name, contact number and email address are collected when you open an account. We use these to verify your identity, send account notifications and match your wallet to your Nagad or Ba
Every deposit and withdrawal processed through your account — whether via Nagad or Bank Transfer — is logged with a timestamp, amount and status. These records are visible in your account wallet history and are kept so both you and our team can resolve any payment query accurately and quickly.
When you open the lobby on your mobile browser, we record basic device identifiers and session timestamps. This helps us keep your account continuous across browser refreshes and detect unusual access patterns. No persistent tracking cookie is placed without your acknowledgement at first load.
Rounds played, stakes placed and game results are stored against your account for dispute resolution and account continuity. If a session drops mid-round on your phone, this log is what allows us to reconstruct the correct state when you return to the lobby.
Data we hold is used for four operational purposes: running your account, processing payments, keeping the lobby functional on your device, and resolving disputes. We do not use your data to build marketing profiles for external parties.
Your Nagad or Bank Transfer details are passed only to the payment processor completing your transaction. We do not store full bank account numbers. After a transaction closes, the record held on our side is the amount, timestamp and status — visible in your account wallet.
Login timestamps and device identifiers are checked against your normal access pattern. If access from an unfamiliar device is detected, we follow the verification steps shown in your account security settings before allowing the session to continue — no step is invented, all are published in your account.
Studios from our catalogue — including and — may receive session identifiers needed to deliver game content correctly. This is limited to what the game requires to run. Their individual data terms are accessible from our full privacy document linked in the site footer.
Game logs and payment records are retained so that if you raise a dispute — about a round result or a transaction status — our support team can check the exact record.
If you want to review what data we hold, request a correction, or ask about a specific transaction record, the routes below are the ones we keep active.
Open the support section from inside your signed-in account. This is the fastest route for data queries tied to your wallet, payment records or game logs, because the team can verify your identity against your account without additional steps. Use this path for Nagad or Bank Transfer record questions.
The contact form linked in the site footer is available for general privacy questions — for example, asking what categories of data we collect or how long records are kept.
The full privacy document is accessible from the footer of every page. It covers data categories, retention periods, third-party sharing and your rights under applicable law. Read it before contacting support — many specific questions about data scope are answered there in plain language.
Our privacy commitments are only as good as what we publish and where you can find it. Every claim in this section corresponds to a document or route that is live on okvlk right now — nothing here is a promise we make without a published source behind it.
The complete privacy policy is one click from the footer on every page of okvlk. It covers all data categories, your rights, the legal basis for each processing activity and the contact pat
Every Nagad and Bank Transfer transaction logged against your account is visible in your wallet history. You do not need to contact support to see your own records — open the wallet tab in your signed-in account and the full transaction list is there, with status and timestamp for each entry.
Game activity relevant to your account — rounds, stakes and outcomes — can be reviewed through the account history section. This is the same log our support team uses for dispute resolution, so what you see is the record of what actually happened in your session, not a summary.
If you want a copy of the data we hold on you, or you want a specific record corrected, submit the request through the signed-in support route or the footer contact form.
These are the terms that appear most often in our privacy document and in account-related support conversations. Each definition below uses plain language so you can read the full policy without needing a separate explanation.
Personal data is any information that can identify you — your name, contact number, email address or device identifier. On okvlk, this includes the details you provided at registration and any information tied to your wallet activity.
Data processing covers any action taken with your information — collecting it, storing it, reading it, sharing it with a payment processor, or deleting it. Every step we take with your data falls under this term and is described in our full privacy document.
A retention period is how long we keep a specific type of record after it is created. Transaction records, game logs and account registration data each have their own retention period, stated in the full privacy document accessible from the site footer.
Third-party sharing means passing some of your data to an outside organisation — for example, a payment processor handling your Nagad transfer, or a game studio delivering content. We share only what each party needs to complete the specific function, nothing more.
A data access request, or DAR, is a formal request asking us to send you a copy of the personal data we hold on your account.
Session data is the technical information generated each time you open the lobby on your phone — device type, browser version, login timestamp and IP address. We use it for security checks and to keep your account state continuous if the browser refreshes or you switch tabs mid-session.
These are the questions members ask most when they want to understand how their data is handled, how their Nagad and Bank Transfer records are stored, and what happens to their information when they access the lobby from their
Yes. Submit a data access request through the signed-in support section or the footer contact form. We confirm receipt and explain the next steps in the full privacy document.
Each transaction is recorded with the amount, timestamp and processing status — visible in your account wallet history. We do not store full bank account numbers on our side.
Studios from our catalogue, such as PG Soft and Pragmatic Play, may receive session identifiers needed to deliver their game content to your device. This is limited to what the game requires to run.
After your account becomes inactive, we retain records for the period stated in our full privacy document — this covers transaction history and account registration data. If you want to know the exact retention period that applies to your account, contact us through the footer contact form and reference your account details.
Basic session data — device type, browser version and login timestamp — is recorded when you open the lobby on your phone. This is used for security checks and account continuity, not for external marketing. No persistent tracking is applied without your acknowledgement at first load; details are in the full privacy document.
Yes. The data rights available to you depend on your local law and the eligible regions confirmed when your account was opened.