Mobile / Sports
At okvlk, your account data — from your Nagad deposit records to your device login history — is handled with a clear set of rules you can read and act on. This policy tells you exactly what we collect, why we keep it, and what you can do about it. Access to this platform depends on your local law and eligible regions.
This policy applies to all data okvlk collects when you use our platform — whether you are accessing your account on a phone browser, completing a Nagad transfer, or reviewing your wallet history after a Bank Transfer deposit. We collect the information needed to run your account: your registration details, payment transaction records, device identifiers, and session activity. We do not sell your personal data to third parties. Payment records tied to Nagad and Bank Transfer transactions are retained as part of your account history and are accessible to you through the account section. We keep data for as long as your account is active and for a period after closure as required by applicable rules. Where local law in Bangladesh or your eligible region places additional obligations on us, those obligations apply. If you access this platform from a region where online gaming is restricted, availability depends on your local law. We update this policy when our practices change and will note the revision date at the top of this page.
Transaction data from Nagad deposits is stored in your account history and can be reviewed from the payment section of your account.
Bank Transfer activity is logged against your account wallet. You can check the status and history of each transfer from your account dashboard.
We record the device type, browser session, and login timestamps each time you access your account, primarily to protect against unauthorised access.
Your data is held while your account remains open and for a defined period after closure, in line with applicable rules for your eligible region.
Not every service you reach from okvlk falls under this policy. Understanding the boundary helps you know who to contact when something comes up with your data.
Covered. Everything you do while logged in — browsing the lobby, checking your wallet, updating your profile — falls under this policy.
Covered for the record we hold on our side. Your Nagad or bank's own data practices are governed by their separate policies, not ours.
Covered for your interaction data. Game content is supplied by studios; their internal systems operate under their own data arrangements.
Not covered. If you follow a link away from okvlk to an external site, that site's own privacy terms apply from the moment you leave.
You have real actions available to you — not just a list of abstract rights. If you want to see what data we hold on your account, open the account section and check the profile and payment history tabs; most of what we store is visible there directly. If something looks wrong — a name, a contact detail, a payment record — you can submit a correction request through our support route. For questions that go beyond what the account section shows, our support team is the right path. We aim to respond to data queries through the same channel you use to reach us. If you want to close your account and understand what happens to your data after that, ask support for the account closure process; they will walk you through what is retained and for how long. Eligibility to exercise these choices may depend on your local law and the region from which you access the platform.
Log in and open the account section. Payment history, session logs and profile data are shown there for your review without needing to contact support.
If a name, phone number or contact detail is wrong, raise it through support with the correct information and we will update the record.
For anything not visible in your account — retention periods, what specific data we hold — contact support directly with your query.
Ask support for the closure process. They will confirm what data is retained after closure and the applicable period under our policy.
If you have a question about your data or want to act on any right described in this policy, use the contact routes published on this site. We do not publish support hours or response time commitments we cannot verify, but every query sent through these routes reaches the team handling account and data matters.
Open the chat widget from any page while logged in. Use it to raise a data query or ask about your account records directly.
Send your data question to the support email address listed in the Contact section of this site. Include your account username so we can locate your record.
The Help section inside your account lists published support routes and links to the relevant policy pages, including this one.
We keep our data practices tied to what we can actually demonstrate through your account. Payment records from Nagad and Bank Transfer are stored in your account history — you can open that section and verify what is there. We do not rely on verbal assurances; the account section is the evidence.
We use cookies to keep your session active and to remember your device between visits. You can manage cookie preferences through your browser settings at any time.
Login activity is logged by device and timestamp. If you see a session you do not recognise, contact support immediately through the live chat or email route.
We hold your data while your account is open and for a defined period after closure. The exact period depends on applicable rules for your eligible region.
When this policy changes, we update the revision date at the top of the page. Continued use of the platform after a change means you have seen the updated terms.
These are the questions we hear most often about how your data is handled. If yours is not here, reach out through the support routes listed above.
We collect the details you enter during registration — name, contact information, and payment method details — along with device identifiers and session activity each time you log in. Payment records from Nagad and Bank Transfer are also stored against your account.
Yes. Log in and open the account section. Your profile details, payment history, and session records are visible there. For data that is not shown directly in the account section, contact support with your query and your account username.
We do not sell your personal data. We may share data with payment processors like Nagad or your bank as part of completing a transaction, and with service providers who operate under confidentiality obligations. We do not share data for marketing purposes outside the platform.
We retain your data for a defined period after account closure, in line with applicable rules for your eligible region. Ask support for the specific retention period that applies to your account when you request closure.
Contact support through live chat or the published email address. Include your account username and the correct details. We will update the record and confirm the change. You can also check the profile section of your account for fields you can edit directly.
This policy covers your account data regardless of where you access the platform. However, availability of the platform itself depends on your local law and eligible region. If online gaming is restricted where you are, access may not be available to you.